Terms & Conditions

Introduction:

Welcome to Luzombra. By accessing our website and placing an order, you agree to the following terms and conditions. Please read them carefully before shopping with us.

 Products & Pricing

All product descriptions and prices are subject to change without prior notice.

We strive to ensure all details are accurate; however, errors may occur.

Prices are fixed at the time of order confirmation.

Orders & Payments

All orders placed on Luzombra are subject to acceptance and availability.

We accept Prepaid Payments Only through secure payment gateways like Razorpay and PayU.

Orders are confirmed only after full payment is received.

Shipping & Delivery

Orders are shipped within 24 hours of payment confirmation.

Delivery timelines are estimates and may vary due to unforeseen circumstances.

We are not liable for delays caused by courier partners or incorrect customer details.

Returns & Cancellations

No returns or exchanges are accepted unless the product is damaged or incorrect.

Cancellation requests can only be considered before dispatch.

Damaged or incorrect orders must be reported within 24 hours of delivery with valid proof.

Intellectual Property

All content on our website — including images, logos, and designs — is the property of Luzombra. Unauthorized use is strictly prohibited.

Limitation of Liability

Luzombra shall not be liable for any indirect, incidental, or consequential damages arising from product use or website access.

Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes will be resolved in accordance with Indian legal jurisdiction.

Contact Us

For any questions, reach us at:
📧 sales.luzombra@gmail.com
📲 WhatsApp: https://wa.link/udib76